3/22/2023 0 Comments Hbo max issues![]() Since you mentioned two different app/services that you are having issues playing movies with, its likely to be a configuration issue with your Roku or TV (LG model unknown).ĭid you configure your LG's HDMI ports for "HDMI Ultra HD Deep Color"? Settings/General/HDMI ULTRA Deep Color=enabled (for each port). There are many builds of OS10, so you need to be more specific.Ĭan you also be more specific when you say "movies dont play" for each app? You didnt mention your firmware version+build (Settings/System/About). I'm going to try to contact HBO and see what they say. HBO Max May Be Down You may experience subtitles issues, which are typically caused by server-side problems. HBO Max has two tiers, an ad-supported plan for 9.99 and ad-free plan for 14.99. It is The Streamable’s choice for Best Streaming Service of 2022. Suprise, that did not happen so I called back this morning to see where my HBO Max issue was - see if anyone actually 'looked' into anything. HBO MAX frequently activates subtitles for the following reasons: 1. HBO Max is a subscription video streaming service that gives access to the full HBO library, along with exclusive Max Originals. I last spoke with Xfinity level 2 tech on Dec 23 and they said a level 3 would look into and get back to me within 48 to 72 hours. Wife is getting very upset that she can't watch movies Everything worked just fine until mid-November. Select 'Forgot password' from the drop-down menu. Enter a valid HBO Max email address that is coupled with a valid membership. You can now locate the 'Forgot Password' option beneath the sign-in section. Select the option you are having issues with, and help provide feedback to the service. We have a 4k LG Smart TV that's only about 2 years old. Using your computer or smartphone, go to HBO Max. I've done the 'remove, restart, reinstall, restart but that hasn't helped. We also have a similar problem with Paramount+. ![]() There should be no issue playing the movies. It's also updated to the 10.x OS, so I know that's not the issue. We have a Roku Ultra 4670x (only a year old) and it's hard-wired into a switch that's hardwired into a 1G cable modem. It is usually the movies that don't play, the TV series usually play with no problem. Go to the list of apps (tap See all apps if necessary) and tap HBO Max. Also have an issue playing HBO Max through Roku to our TV. ![]()
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